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Corporate Governance

Integrated Management Systems for Compliance and Risk Management

In light of the increasingly complicated risks and stringent compliance requirements, we have developed robust management systems to identify business uncertainties and take appropriate actions to manage all kinds of risks.

Material Issues Addressed by Fuji Xerox (Hong Kong)

  • Business Continuity
  • Governance and Risk Management
  • Information Security
  • Carbon Management
  • Climate Action
  • Responsible Consumption and Production
  • Sustainable Procurement
  • Supply Chain Management
  • Peace, Justice and Strong Institutions

Governance and Organization

Based on the “open, fair and clear” corporate culture, Fuji Xerox considers corporate governance as one of the most important agendas that shapes Fuji Xerox’s framework for contributing to the development of a sustainable society.

Fuji Xerox (Hong Kong) realizes that top management is the primary force influencing corporate governance. As such, continuous efforts and progress have been made by the Managing Director Office, chaired by the Managing Director and supported by Senior Management Committee, to improve and maintain the governance structure by developing annual plans based of Fuji Xerox’s operation guidelines. The plans and their respective objectives have then been well communicated to all employees in meetings.

To further strengthen our governance structure and facilitate the development of guidelines, policies and procedures, the Management Review Committee was established in accordance with the ISO 14001 Environmental Management System, ISO 50001 Energy Management System, ISO 22301 Business Continuity Management System and ISO/IEC 27001 Information Security Management System. The committee reviews the overall effectiveness of our systems regularly to support continuous performance improvement. At the operational level, the strong collaborations between managers and their teams demonstrate our successful application of the CSR concept and management systems in our daily operations.

Risk Management and Compliance

The Senior Management Committee discusses every key issue at regular meeting to ensure that the company is capable of managing disruptive incidents and avoiding non-compliance situations and other risks. Under the PDCA improvement cycle, we implemented the Japan Quality Program in our management framework as part of the continual improvement process. Not only does it provide us with a holistic perspective to evaluate our performance, but also reveals the effectiveness of our management objectives and identifies key areas of sustainable development.


The program works in synergy with the Japanese Sarbanes-Oxley (J-SOX) requirements, which introduces strict rules for the internal control of financial reporting to protect investors by improving the accuracy and reliability of corporate disclosures.

The establishment of general legal and financial policies set up the foundation of our compliance and internal controls. To maintain the integrity of our general business processes, we conduct self-assessments, audit by auditors from our regional office, appoint independent auditors to conduct external audits and rigorously conduct benchmarking for mitigating risks. For years, Fuji Xerox (Hong Kong) have fully embraced the revised Fujifilm Group Charter for Corporate Behavior and Code of Conduct. To embody the spirit of the Charter, we are committed to respect human rights, observe both the spirit and the letter of all laws, regulations and international rules. It is also important for us to engage with stakeholders and enable two-way dialogue (being open), comply with rules in a just and impartial manner (being fair), be responsible for our own decision-making and actions and ensure transparency with honesty and integrity (being clear). These reflects how the “open, fair and clear” corporate culture acts as the cornerstone of all aspects of our activities. Even if compliance requirements conflict with business profits or the demands of third parties, priority will be given to compliance.

Although Fuji Xerox (Hong Kong) is not a listed company in Hong Kong, we attach high importance to internal controls and ESG compliance and demonstrate greater corporate responsibility that beyond the scope of our certified ISO systems and local policies and procedures.


Managing Business Risks

In 2013, Fuji Xerox (Hong Kong) attained the ISO 22301 Business Continuity Management System Certification which provides a framework for identifying potential threats, assessing their impact and developing capability to minimize the impact of disruption so as to ensure that our management systems would be able to address emergencies efficiently. With the new ISO 22301:2019 version, we are preparing for the certification and target to complete the process in FY2020.

Managing Environmental Risks

Fuji Xerox (Hong Kong) upgraded to the ISO 14001:2015 Environmental Management System Certification in 2015 and became the first company in Hong Kong to be accredited. The system requires interrelated processes to function as a coherent system and deliver more consistent and predictable results effectively and efficiently. Attaching high importance to environmental management in the strategic planning process, the system helps us improve our overall environmental performance and avoids risks as our business continues to grow.

Managing Information Security Risks

Fuji Xerox (Hong Kong) attained the ISO/IEC 27001 Information Security Management System Certification in 2016. The system focuses on protecting sensitive corporate data, such as financial information, intellectual property, employee information and information entrusted by third parties. The system helps us improve the efficiency and reliability of our information security management systems.

Managing Supply Chain Risks

Fuji Xerox (Hong Kong) joined the Hong Kong Authorized Economic Operator (AEO) Program in 2010 as the seventh certified company in Hong Kong. We attained the Tier 2 compliance level, which covers three general criteria and nine security and safety criteria. It ensures the integrity of our security practices throughout the supply chain.

Besides, we manage our supply chain guided by the sustainable procurement principle. We were verified against the ISO 20400 Sustainable Procurement - Guidance in 2017 as we intended to integrate sustainability into procurement. While we identified legal, financial and social risks associated with sustainability in our supply chain, we have been committed to fostering strong supplier relationships that would create long-term, sustainable value.

Through the integration of systems and deployment of guidelines, processes and practices, Fuji Xerox (Hong Kong) has attained a high and consistent level of governance for compliance and risk management, which in turn helps create value for our stakeholders and a sustainable future for all of us.