FUJIFILM Business Innovation
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Company Profile

Fuji Xerox (Hong Kong) Limited is a trusted information and communications technology (ICT) partner providing leading document and communication solutions, products and services. Established in 1964 and known formerly as Rank Xerox (Hong Kong) Limited, Fuji Xerox (Hong Kong) is part of the Fuji Xerox group of companies, which became wholly owned by FUJIFILM Holdings Corporation in November 2019. With around 1,000 employees*, Fuji Xerox (Hong Kong) specializes in document consultancy and provides professional solutions and services to help customers achieve successful digital transformation. We work closely with companies to manage and improve their document-intensive business processes. Our enterprise-wide view of document management throughout its lifecycle effectively identifies efficiency-enhancing and cost-saving opportunities, and with our professional solutions and services, we strive to deliver sustainable business benefits.

* Figure excludes certain external contractors performing logistic management tasks in our Logistics and Warehouse division.

Mission Statement

The mission statement clearly puts forward the common goals for Fuji Xerox Co., Ltd. and its affiliated companies. Being one of its subsidiaries, Fuji Xerox (Hong Kong) is committed to achieving these goals.

Build an environment for the creation and effective utilization of knowledge
Our business domain comprises support for work process reforms within the working environment.
By providing products and services of value we will support people in effectively utilizing information and knowledge to be more creative.
Contribute to the advancement of the global community by continuously fostering mutual trust and enriching diverse cultures
We will build mutual trust among stakeholders by growing as a company and offering new forms of value through our business activities.
Trust will engender respect for diversity, forming a foundation for worldwide cultural advancement.
Achieve growth and fulfillment in both our professional and personal lives
Through our work we will seek to enhance our expertise and human ability.
We will use the personal growth and sense of fulfillment thus achieved as energizing forces in our organization and business to bring development and enrichment to society.
Shared Values

The Shared Values comprise six value statements, each emphasizing our responsibility and how we should approach business as a member of the society and as an individual while respecting humanity.

Seek to offer exceptional value

Deliver outstanding products and services originating from market needs and social issues

Value speed

Generate results by determining the real issues before making decisions and seeking efficient processes

Maintain high ethical standards

Comply with legal and societal norms and always maintain good faith and fairness in business

Pursue innovation

Create new value based on creative thinking unfettered by preconceived ideas

Collaborate closely

Seek overall optimization and mutual development through reliance on and cooperation with others inside and outside Fuji Xerox

Respect diversity

Respect individuals and different cultures, and live considerately alongside others as members of society
Creating Value for Society
In line with Fujifilm Group’s Sustainable Value Plan 2030, Fuji Xerox (Hong Kong) will fully leverage our strong business model to create value for our customers and other stakeholders along the Fuji Xerox value chain. Apart from the material procurement, research & development (R&D) and manufacturing processes managed by Fuji Xerox and other affiliates, Fuji Xerox (Hong Kong) also optimizes several local stages in the value chain, including “sales”, “use by customers” and “reduce, reuse, recycle, disposal”.

Provision of the value throughout the value chain


Fuji Xerox (Hong Kong) endeavors to create values through our business activities by providing innovative document products, solutions and services that address specified issues and to support value creation by our customers and stakeholders.

Our products are designed for customers who look for higher productivity, streamlined operation and automated daily operations.
  • Multi-function Printers
  • Printers
  • Production Print
  • Software
  • Scanners
  • Wide Format Multi-function Printers
  • Supplies
We provide cutting-edge technology, equipment and implementation solutions tailored to our customers’ needs. These solutions improve workplace efficiency by speeding up various processes and lowering the costs.
  • Office Solutions:
    Scale business heights with smart office partners
  • Production Solutions:
    Enhance productivity and lower cost with a suite of intelligent workflow solutions
  • Industry Solutions:
    A wide range of document solutions to boost competitiveness and create a greener office
Our outsourcing services help streamline the document and business processes of customers operating globally by managing and evaluating all document processes, from production and storage, output and usage, to cost reduction and productivity and efficiency enhancement.
  • Managed Print Services:
    Make printing easy so that companies can focus on core operations
  • Business Process Services:
    Streamline business process and workflow with a fast, accurate, secure and managed outsourcing model
  • Communication and Marketing Services:
    Improve communication and marketing results with more efficient processes to achieve long-term payoff
Striving for Excellence

Fuji Xerox (Hong Kong) strives to excel in every aspect. We were honored to receive over 31 recognitions in FY2019 from leading local and international organizations. These recognitions underlined our commitment to upholding the highest standard in every process, product, solution or service.


Sustainability Journey of Fuji Xerox (Hong Kong) Limited
  • Founded as Rank Xerox (Hong Kong) Limited
  • Established Macau operation depot
  • Announced Environmental Protection Policy
  • Conducted environmental safety assessment
  • Implemented two-sided copy best practice
  • Encouraged volunteering for social activities
  • Started selling office equipment with recyclable parts and toner cartridges
  • Became part of Fuji Xerox Co., Ltd.
  • Established CSR Committee
  • Became industry’s first and one of Hong Kong’s first “Caring Companies”
  • Received ISO 14001 Environmental Management System Certification
  • Established local recycling center with green logistic workflow
  • Partnered with international resource recycling network in Thailand
  • Sold products in full compliance with the Restriction of Hazardous Substances Directive and the Waste Electrical and Electronic Equipment Directive
  • Endorsed government-led Clean Air Charter
  • Received Wastewi$e Label - Class of Excellence
  • Conducted supplier survey to ensure compliance with Fuji Xerox’s Environmental Health and Safety Requirements for Paper Procurement
  • Conducted survey to ensure facilities were free of asbestos
  • Became Hong Kong Eco-Product Champion via public vote
  • Implemented Ethical Procurement
  • Gained FSCTM Chain of Custody Certification
  • Won HKQAA CSR Grand Award at the Hong Kong Print Awards
  • Pledged to achieve annual 1% absolute CO2 reduction target
  • Won Hong Kong Award for Industries' Environmental Performance
  • Implemented "earth hour" every day during lunch
  • Initiated “computer-off” check by management
  • Became the Green Partner under government-sponsored Carbon Audit Program
  • Received Productwi$e Label - Class of Excellence
  • Upgraded Environmental Policy to Sustainability Policy
  • Established Sustainability Committee by merging its CSR and Environmental Committees
  • Published first local Sustainability Report
  • Implemented internal document management optimization project to reduce carbon footprint while increasing productivity
  • Introduced complimentary Green Box to customers
  • Launched program to link compliments to donations
  • Became an advocate in the HKQAA-HSBC CSR Index
  • Won Hong Kong Outstanding Corporate Citizenship Award
  • Received the coveted Green Label
  • Enhanced Print Policy with full use of recycled or FSCTM paper
  • Installed energy efficient lighting equipment
  • Launched volunteer signage and pins to encourage volunteering
  • Launched “Green Tour” to introduce recycling initiative
  • Won Gold Sectoral Award at the Hong Kong Awards for Environmental Excellence
  • Won Gold Award at Social Welfare Department’s Volunteer Movement
  • Won Family-Friendly Employers Award from the Family Council
  • Received Hong Kong Authorized Economic Operator (General Facilitation) - Tier 1 certification
  • Achieved ISO 50001 Energy Management System Certification
  • Launched 3C (Creativity, Champion and Caring) employee engagement framework
  • Organized Community Award to recognize volunteer contributions
  • Became a "10 Years Consecutive Caring Company"
  • Won Social Capital Builders Award from government-sponsored Community Investment and Inclusion Fund
  • Received Hong Kong Authorized Economic Operator (General Facilitation) - Tier 2 certification
  • Achieved ISO 22301 Business Continuity Management System Certification
  • Became a qualified service provider under the CarbonSmart Program with authorization to conduct carbon audits
  • Adopted a 7x24 cloud-based energy management system with instant alert function
  • Served as a pilot company at Green Office Awards Labelling Scheme
  • Won Gold Label from the WWF Low-carbon Office Operation Program
  • Received Carbon "Less" 31% Certificate
  • Strengthened linkage across a wider range of green solutions
  • Opened first drop-off point for used printers at our recycling center
  • Launched Volunteering Leave for employees
  • Won Elite Cultural Change Award and Elite Employee Engagement Award
  • Won Gold Award under government-led Web Accessibility Recognition Scheme
  • Became the first company in Hong Kong to receive new ISO14001:2015 Environmental Management System Certification
  • Conducted environmental assessments and practiced sustainable procurement on a larger scale during the relocation of head office
  • Registered as the Companion of HKQAA Hong Kong Registration - Recycling Services
  • Launched iESG management tool for ESG data capturing and reporting
  • Opened another drop-off point for used printers at head office
  • Named Hong Kong Green Organization by the Environmental Campaign Committee
  • Won Sustainable Business Award 2016 from World Green Organization
  • Received CarbonCare® ESG Label for our Sustainability Report
  • Received Carbon Reduction Certificate with 45% carbon reduction
  • Launched iESG 2.0 management tool (GRI version)
  • Verified in compliance with ISO 20400:2017 Sustainable Procurement - Guidance
  • Became a "15 Years Consecutive Caring Company"
  • Won Hong Kong Sustainability Award 2016/17 from Hong Kong Management Association
  • Named Sustainable Consumption Enterprise and Sustainable Product Supplier by Business Environment Council
  • Received Good Employer Charter Certificate
  • Received 2017/18 Good MPF Employer Award
  • Won AMCHAM’S CHRMA HR Best Practice Award 2018 – Innovation Pioneer Silver Award
  • Received Employer of Choice 2018 and Retention Strategy Awards
  • Won Triple Gold Award under government-led Web Accessibility Recognition Scheme 18/19
  • Received the “Outstanding Caring Award (Enterprise Group)” and “The Best CSV Award (Enterprise Group)” under Industry Cares Recognition Scheme
  • Named the “Outstanding Organization with Comprehensive Management Systems” under HKQAA 30th Anniversary Recognition Program
  • Achieved the ISO 50001:2018 Energy Management System Certification
  • Received the Merit Certificate of CLP Smart Energy Award 2019